We offer FREE world wide shipping and returns on all orders (Updated October 13th, 2022). The free returns policy is valid through December 2022.
We ship on DDP terms. Meaning that your order will be delivered to you with all duties and import taxes paid by us. No extra or hidden fees*.
We ship with UPS (DHL in Sweden). You will receive tracking information when your order is shipped. The UPS tracking also contains information on how to return your order – the return information will be enabled when the order has been delivered.
We work to ship your order within 1-2 business days after your order is placed. If you order on Friday, Saturday or Sunday your order will ship on the following Monday or Tuesday.
*On orders from Switzerland: please note that we have experienced that some customers are prompted to pay an import fee. If you receive a fee from UPS – please pay the fee, keep the receipt and conctact us. The fee will be refunded on your order.