How is this a -10C range jacket? Certainly not for S size.
Nowhere could I find the actual specs for the filling of the jacket. This raised my lightbulb but I still took the risk. They then warn you before you have even seen the jacket that if it feels too thin out of the box - don't you worry! - just give it some **days** and it will fluffen up. Yes - but no! No amount of drier, tapping, hanging or waiting helped and the jacket remained spring-thin after months. Coming from a Nordic brand, with such high marketing promises, praising itself in never doing discounts due to being of too high quality and craftsmanship, and selling at prices that simply demand more. I have received more value from other Nordic brands at a fraction of the price and with none of the (marked up) pretentiousness.
I could never find the actual filling specs of the jacket, only vague scales and representations. This made me suspicious but I still took the leap of faith. Honestly, I wish I hadn't.
Thank you for taking the time to share your experience — we take feedback like this seriously.
We’re genuinely sorry to hear that the jacket did not meet your expectations. Based on your description, this does not sound like the intended performance of the product, and we suspect there may be an issue with this particular piece.
We have made several attempts to reach out to you directly, as we would very much like to understand more and find a solution. Whether this is a defect or something else, we want to make it right.
Regarding warmth, our temperature guidelines (such as -10°C) are based on typical use with layering and everyday activity, and assume that the insulation performs as intended. What you describe — a jacket remaining “spring-thin” even after time and use — is not consistent with how it should behave.
We would really appreciate it if you could get back to us so we can investigate this further and help you properly. We stand behind our products and will do what we can to turn this experience around.
Best regards,
Jørgen, Scandinavian Edition
Noon II — Midnight Blue
Nice warm jacket, well made, elegant, not too long, perfect size
Material is getting into the zipper while closing
Hey Sonja!
Thank you for sharing your experience with us. We're sorry to hear about the issue with the zipper, as this is not something we typically encounter with our jackets. We'd love to learn more about your experience and assist you in resolving this.
Often, issues like this can be addressed quickly and easily. Please reach out to us at support@scandinavianedition.com so we can help you directly.
Your feedback is important to us, and we’re committed to ensuring you’re completely satisfied with your jacket. Thank you for choosing Scandinavian Edition!
Best regards,
Jørgen
Scandinavian Edition
Great product, great service :-)