Our return service with UPS costs 15 euros, which will be deducted from your refund amount once we receive the package.
You will be refunded as soon as we receive the jacket back in our warehouse. It can take a couple of days for the paid amount to show up on your bank account after we make the refund. It can take up to two weeks before you receive a refund on your return.
You are free to return the package any other way if you want to, but the responsibility is on you to make sure it arrives safely back at our warehouse. We recommend that you ship with tracking. If you choose to do so, please send to:
EU Terminalen AB
Please note: If you would like to exchange for another jacket, color, or size, the return fee on your order will be voided.
To exchange for a different size, color or style, please place a new order on our website and return the item you do not wish to keep. The exchange is free of charge.