Crux

SHIPPING

When ordering through our webshop, please expect 2-5 shipping days. Our warehouse is located in Sweden.

We use DHL, PostNord and UPS depending on where you live. You will receive a tracking code once the order has been processed. 

Do not hesitate to contact us if you have any concerns about shipping. 

RETURNS

Our return policy is 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging with labels attached.

There are certain situations where only partial refunds are granted
- Jacket with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error

To return your product, you should first consult with us using hello@scandinavianedition.com and we'll help you from there.

Unless you are returning for an exchange - you will be responsible for paying for your own shipping costs for returning your item. We offer a 15 euros return service with UPS, which will be deducted from your refund amount once we receive the package. If you have purchased two jackets because you were unsure of sizing - we will cover the return cost for the jacket that you chose to return.

We advise you to use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 1-3 business days.

LATE OR MISSING REFUNDS

1. If you haven’t received a refund yet, first check your bank account again.
2. Then contact your credit card company, it may take some time before your refund is officially posted.
3. Next contact your bank. There is often some processing time before a refund is posted.
4. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@scandinavianedition.com.

SALE ITEMS

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES

If you need to exchange for a smaller/larger size etc., send us an email at hello@scandinavianedition.com and we'll help you from there. We will cover the return shipping cost for your original purchased jacket – returns for change of size, color or different model is free of charge. You will have to place an order for a new jacket before we send you return shipping label. 

Should you have any other questions, please contact us. We try our best to make shopping at Scandinavianedition.com as easy as it can be :)

SHIPPING

When ordering through our webshop, please expect 2-5 shipping days. Our warehouse is located in Sweden.

We use DHL, PostNord and UPS depending on where you live. You will receive a tracking code once the order has been processed. 

Do not hesitate to contact us if you have any concerns about shipping. 

RETURNS

Our return policy is 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging with labels attached.

There are certain situations where only partial refunds are granted
- Jacket with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error

To return your product, you should first consult with us using hello@scandinavianedition.com and we'll help you from there.

Unless you are returning for an exchange - you will be responsible for paying for your own shipping costs for returning your item. We offer a 15 euros return service with UPS, which will be deducted from your refund amount once we receive the package. If you have purchased two jackets because you were unsure of sizing - we will cover the return cost for the jacket that you chose to return.

We advise you to use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 1-3 business days.

LATE OR MISSING REFUNDS

1. If you haven’t received a refund yet, first check your bank account again.
2. Then contact your credit card company, it may take some time before your refund is officially posted.
3. Next contact your bank. There is often some processing time before a refund is posted.
4. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@scandinavianedition.com.

SALE ITEMS

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES

If you need to exchange for a smaller/larger size etc., send us an email at hello@scandinavianedition.com and we'll help you from there. We will cover the return shipping cost for your original purchased jacket – returns for change of size, color or different model is free of charge. You will have to place an order for a new jacket before we send you return shipping label. 

Should you have any other questions, please contact us. We try our best to make shopping at Scandinavianedition.com as easy as it can be :)

We believe that in order to look well – one needs to feel well. To feel well in regard to jackets, fit is a crucial factor. We have 4 types of fits in our collection: 

SLIM
Designed to fit close to the body, tapered cut trough the midsection and waist. Normal shoulder width. Sleeves are made more tailored than a fitted or regular shape. The go-to fit for anyone with a slim to athletic body type.

FITTED
Designed to follow the bodys natural lines without tapering. Normal shoulder width. Fitted is a versatile shape that feels slightly narrower than a regular fit, but with more flexibility compared to a slim fit. Compared to a regular shape, it is slightly fitted in the waist and sleeves. Typically a go-to for a rectangular body type or if you want some extra space to wear a sweater or mid-layer jacket/gilet underneath.

REGULAR
Designed for a normal shoulder width and square-cut lines that makes for a classic feeling. Typically a go-to if you like your clothes to be a bit wider. The regular fit gives you more space for sporting larger sweaters or several layers of insulation underneath.

OVERSIZED
Our widest fit. It does not take body definition into consideration. Choose your standard size to get the preferred look, or drop one size to get a regular shaped jacket. The design is meant to have a drop-shoulder and is all about slouch, volume and less texture. The oversized design brings a typical cool relaxed look, easy to combine with several layers and mid-layer jackets.

PREPARE YOUR GARMENTS
- Turn your jacket inside-out
- Close all zippers
- Empty pockets
- Find and follow washing instructions inside your garment

SPECIAL CLEANING PRODUCTS
- Consider using cleaning products made for technical fabrics
- Alternatively use a mild washing detergent 
- Do NOT use a detergent especially made for wool

WASH
- Gentle machine, cold wash at 30 degrees Celcius 
- Do not use fabric softener
- Was inside out to protect DWR (Durable Water Repellency)

FOR DRY CLEANING
- Do not dry clean
- No chlorine bleach

IRON
- Iron at low temperature with care, if needed; use a steamer

TUMBLE DRY / HANG TO DRY
- Tumble dry at low temperature, turn garment inside out
- You can also hang your garment to dry 

DURABLE WATER REPELLENCY
Over time, the waterproofing will need replenishment. This is quite normal for any quality, light and breathable technical garment, and for this purpose we recommend using a spray-on DWR. You should be able to get one at most larger retailers of sporting and outdoors goods.

IF IN DOUBT: Contact us at support@scandinavianedition.com. We are here to help. 

*For our waterproof and seam sealed jackets (For Wave and Insulators, please see care label inside the jacket)